DELIVERY INFORMATION
Please note that carrier delivery services aim to deliver 95% - 98% of parcels on time. This is not a guarantee, so please do allow for this when placing your order. No deliveries will be made on the days our warehouse is closed - this includes Bank Holidays.
THINGS YOU NEED TO KNOW
- You'll receive a confirmation email once your order is placed, followed by a second email once your order has shipped containing tracking information.
- The Delivery timeframe chosen at checkout starts once your order has shipped from our warehouse.
- In the unlikely event that you don't receive your order after the stated delivery timeframe, or your parcel is damaged when it arrives, please contact us as soon as you are aware so we can resolve the issue.
- FREE UK MAINLAND (excluding Northern Ireland) OVER £50.00
- ECONOMY (3-5 BUSINESS DAYS): £3.99
- STANDARD (2-3 BUSINESS DAYS): £5.49
- PREMIUM (1-2 BUSINESS DAYS) : £6.99 - ORDER MUST BE PLACED BEFORE 12.30PM
- NON UK MAINLAND (including Northern Ireland) : £20.00
CHRISTMAS & NEW YEAR DELIVERY INFORMATION
- Orders placed before 12:00pm will be shipped for next day delivery. Please note that carrier delivery services aim to deliver 95% - 98% of parcels on time. This is not a guarantee, so please do allow for this when placing your order. No deliveries will be made on the days our warehouse is closed.
- Mon 18.12.23 - Fri 22.12.23: Normal service
- Sat 23.12.23 - Tue 26.12.23: Closed
- Wed 27.12.23 - Fri 29.12.23: 08:30 - 12:30
- Sat 30.12.23 - Tue 02.01.24: Closed
- Wed 03.01.24: Normal service resumed
- All orders must to be placed before noon on Thursday 21st December on a next day delivery service to be delivered in time for Christmas.
- All orders must to be placed before noon on Thursday 28th December on a next day delivery service to be delivered in time for NYE.
