WANT TO RETURN SOMETHING?
We're sorry to hear you want to return an item.
Below are the steps you need to take to process your return with Hermes.
Once we receive your item back we will process your refund.
Customers are responsible for return postage costs. On a full order return, customers will be refunded for any original postage costs to receive the goods.
Only new, unused items in original packaging can be returned unless they are faulty. If items are faulty then please email firstname.lastname@example.org to arrange this return/ exchange directly.